Asa Pefferman■Product designer
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Microsoft / Product team / August 2024

Five days.
Three new directions.

A focused design sprint to explore AI, align a cross-functional team, and turn ideas into tangible experiences.

Role

Sprint lead & facilitator

Scope

Workshop design · AI strategy · Team facilitation

From ambiguity to alignment
5 daysfrom ideas to prototypes
3 teamsdistinct strategic lenses
3 conceptsclickable, high-fidelity prototypes
THE PROCESS

Give ambiguity a useful structure.

I led designers and product managers through a week-long sprint to rethink the landing-page experience with AI. Teams explored three directions: personalization, oversight of autonomous agents, and AI-assisted navigation and information gathering.

Three teams, each with a distinct strategic focus.
Three teams, each with a distinct strategic focus.
THE PROCESS

Make space for possibility—and concern.

We grounded the work in a sales-manager persona, reframed everyday tasks into How Might We questions, and looked outside our product for inspiration. Hopes and Fears, risk mapping, and Crazy 8s helped teams surface concerns and explore ideas before committing.

Shared ideation in the sprint workspace.
Shared ideation in the sprint workspace.
THE PROCESS

Build something people can react to.

Teams moved from low-fidelity journeys through daily feedback and design refinement. By the end of the week, each team had a high-fidelity clickable prototype ready for stakeholder review: three tangible visions to make the next conversation more productive.

Rapid concept exploration before refining the prototypes.
Rapid concept exploration before refining the prototypes.
From the archive

This case study is adapted from my existing portfolio.

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